Privacy policy
Privacy policy
Greater Manchester Business Compliance Support Privacy Notice
Our core data protection obligations and commitments are set out in the Council’s Corporate Privacy Notice and on our website at Data Protection – Privacy Notice.
This notice provides additional privacy information for individuals who engage with Greater Manchester Business Compliance Support.
Purpose(s)
We collect your personal information for the following purpose(s):
- To provide compliance guidance and support;
- Carrying out statutory inspections of businesses;
- Investigation of complaints or responding to enquiries;
- Pro-active enforcement activities to ensure compliance;
- For the prevention and / or detection of fraud and / or crime Intelligence sharing with enforcement partners;
- To allow us to communicate with service users;
- To fulfil a legal obligation;
- To provide a chargeable service to businesses to drive compliance;
- To signpost you to other sources of support.
Categories of Personal Data
In order to carry out these purposes we collect and obtain the following categories of personal data:
- Name;
- Business name;
- Contact details (email address, telephone number(s));
- Compliance status;
- Type & size of business;
- Bank details (where paying for a chargeable service).
Legal Basis for Processing
We collect and use your personal information because:
- You have given your consent under GDPR Article 6(1)(a).
- It is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract under GDPR Article 6(1)(b);
- It is necessary under GDPR Article 6(1)(e) for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Council; or
- It is necessary for compliance with a legal obligation or statutory function of the Council under GDPR Article 6(1)(c). Such legal obligations and statutory functions are as set out in, but not limited to:
- Licensing Act 2003
- Local Government (Miscellaneous Provisions) Act 1976 and 1982
- Air Quality (Taxi and Private Hire Vehicles Database) (England and Wales) Regulations 2019 (SI 2019 No. 885)
- Animal Welfare (Licensing of Activities Involving Animals)(England) Regulations 2018
- Animal Welfare Act 2006
- Criminal Justice and Police Act 2001 sec 19-28
- Gambling Act 2005
- Animal By-Products (Enforcement) (England) Regulations 2013
- Animal Welfare Act 2006
- Animal Welfare (Licensing of activities involving animals)(England) Regulations 2018
- Cancer Act 1939
- Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
- Consumer Protection from Unfair Trading Regulations 2008
- Consumer Rights Act 2015
- Copyright, Designs and Patents Act 1988
- Cosmetic Products Enforcement Regulations 2013 and the EU Cosmetic Regulation1223/2009
- Fair Trading Act 1973
- Fireworks Act 2003
- General Product Safety Regulations 2005
- Hallmarking Act 1973
- Housing Act 2004
- Housing and Regeneration Act 2008
- Package Travel, Package Holidays and Package Tours Regulations 1992
- Pyrotechnic Articles (Safety) Regulations 2015
- REACH Enforcement Regulations 2008
- Single Use Carrier Bags Charges (England) Order 2015
- Standardised Packaging of Tobacco Products Regulations 2015
- Textile Products (Labelling and Fibre Composition) Regulations 2012
- Tobacco Advertising and Promotion Act 2002
- Toys (Safety) Regulations 2011
- Trade Marks Act 1994
- Food Act 1984
- Food and Environment Protection Act 1985
- Food for Specific Groups (Information and Compositional Requirements)(England) Regulations 2016
- Food Information Regulations 2014
- Food Safety and Hygiene (England) Regulations 2013
- Spirit Drinks Regulations 2008
- Wine Regulations 2011
- Animal Feed (Composition, Marketing and Use)(England) Regulations 2015
- Animal Feed (Hygiene, Sampling etc and Enforcement)(England) Regulations 2015
- Official Controls (Animals, Feed and Food)(England) Regulations 2006 in so far as it relates to feed law
- Official Feed and Food Controls (England) Regulations 2009 in so far as it relates to feed law
- Measuring Instruments Regulations 2016
- Weights and Measures Act 1985
- Weights and Measures (Packaged Goods) Regulations 2006
- Health and Safety at Work Act 1974
- Animal Welfare (Licensing of activities involving animals)(England) Regulations 2018
- Food Safety Act 1990
- Health Act 2006
- Local Government (Miscellaneous Provisions) Acts 1976 and 1982
- Local Government Act 1972
- Noise Act 1996
- Noise and Statutory Nuisance Act 1993
- Pollution Prevention and Control Act 1999
- Prevention of Damage by Pests Act 1949
- Protection of Animals Act 1911
- Scrap Metal Dealers Act 2013
- Sunbeds (Regulation) Act 2010
- Sunday Trading Act 1994
If you fail to provide certain information when requested, we may not be able to provide the service to you or we may be prevented from complying with our legal obligations.
[Exceptionally, under GDPR Article 6(1)(d) information may also be shared if it is necessary to protect individuals from harm, or under GDPR 6(1)(d) because a serious crime has, or may be, committed.
Where has your personal information come from?
Most of the information we hold is provided by you, this could be the details you provide when you complete a licensing application or food business registration or if you seek business compliance support from us. We also hold information from individuals raising an issue or making a complaint about a business.
We will only collect basic personal data about you which includes your name, address, telephone number, email etc. together with information you have given us and information that we receive from third parties, for example Citizens Advice, Department for Environment & Rural Affairs, Food Standards Agency, Health & Safety Executive, Greater Manchester Police, Greater Manchester Fire & Rescue Service, Department of Work and Pensions, Office for Product Safety & Standards, Greater Manchester local authorities and other Tameside Council departments.
Who will we share your information with?
We may collect and share personal information about you with the following types of organisations:
- Other Tameside Metropolitan Borough Council Services;
- Safeguarding agencies and partnerships;
- Commissioned partners (e.g. a charity or other organisation that we ask to provide services on our behalf) and other voluntary and private sector organisations who assist in delivering our service);
- Healthcare partners;
- Schools, education providers and specialist teachers;
- Early education and childcare providers, such as nurseries and pre-schools;
- Greater Manchester Police (and other Police forces where appropriate);
- Greater Manchester Fire & Rescue Service
- Central Government Departments (e.g. Office for Product Safety & Standards, Department for Business and International Trade, Department for Science, Innovation & Technology, Department for Environment & Rural Affairs);
- Other National Regulatory Bodies (e.g. Health & Safety Executive, Food Standards Agency);
- Greater Manchester Combined Authority (GMCA);
- Other Greater Manchester Local Authorities;
- Other Greater Manchester business support organisations where your consent is provided.
How long we will keep your data for and why?
We will only retain information for as long as it is necessary to provide services to you and/or for as long as required by us in order to comply with statutory retention periods.
Transferring data outside the European Economic Area (EEA)
Your information is not processed outside of the European Economic Area.
Your rights
Information about exercising your rights can be found on the council’s website Exercising Your Individual Rights.
Security
We use appropriate technical, organisational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorised access, disclosure, alteration and destruction. We have written procedures and policies, which are regularly audited, and the audits are reviewed at senior level.
Data Protection Officer
If you have any questions or concerns about how we use your personal information, please contact the Data Protection Officer at [email protected] or by calling 0161 342 8355.
Automated Decisions
For this service, all the decisions we make about you involve human intervention.
Updates to Privacy Notice
We may update or revise this Privacy Notice at any time so please refer to the version published on our website for the most up to date details on our Data Protection page.